Refunds will be made in the same form that the payment is received within 5-7 working days from the date of cancellation of order. Once we receive your return or receipt of return, as the case may be, a refund will be issued to the original payment method (in case of pre-paid transactions) or to your bank account. If you think, you have any complaints regarding the package feel free to call our customer care at +91 9442646381 or email us at mail@vaicon2022.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back. Apart from condition reserved herein above, the following products shall not be eligible for return or replacement.